Frequently Asked Questions

Please read the FAQ and use support form to contact our Support Service if you have additional questions or problems.

General Questions

Purchase Questions

Technical Questions

General Questions

1. What is Fast Link Checker?

One of the most important indicators of a high-quality site is absence of broken links. There is nothing worse for a user than coming across either a link that leads nowhere or an empty square instead of an image. Broken links ruin your reputation and bring down your rating on search engines. Fast Link Checker is used for searching sites for broken links. It works like a robot of a search engine (Googlebot, MSNBot, WISENutbot, Alexa, etc.). You specify the start URL and Fast Link Checker goes through all pages until it checks all links on the site. If Fast Link Checker finds a broken link, it shows its position in the document, the cause why it does not work and a hint how it can be fixed.

2. What is Fast HTML Checker?

Fast HTML Checker is a tool to find HTML5 and CSS errors on web sites. It begins checking from the starting page and goes through all pages one by one until it checks all pages on the site.

3. What is Fast Spell Checker?

Fast Spell Checker is a tool to find spelling errors on web sites. It begins checking from the starting page and goes through all pages one by one until it checks all pages on the site

4. What is Fast Site Inspector?

Fast Site Inspector is a tool that allows you to crawl website and inspect SEO elements. It begins checking from the starting page and goes through all pages one by one until it checks all pages on the site.

Purchase Questions

5. Is it safe to order online?

By clicking a purchase link on our web site, you order from our authorized sales agent. They provide you with an order process that is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet.

6. How to purchase your product and how long will I receive the license code after I complete the purchase?

Normally, you will receive the activation code by e-mail immediately after your successful purchase. You will also receive a separate message with your login information for our registered user area. The registered user area allows registered users of products to download latest versions of our software, view order information and activation status. If you don’t receive your registration information in a timely manner, or if you’ve lost it, please contact our Support Service.

7. How many sites can I scan with one license?

You can scan as many sites as you want.

8. How many times can I activate your product?

You can activate our products as many times as you want on the same computer (with the same hardware fingerprint). The number of different computers where you can activate with the same activation code is limited by the number of copies purchased.

9. How to reactivate your product, if computer hardware configuration changes?

If you upgrade some significant parts on your computer, reactivation might be required. In that case please contact our Support Service. You will be able to reactivate your software automatically in 6 months after last activation.

10. What happens when my Updates and Support subscription expires?

When your Updates and Support subscription expires, your installed software will continue to work, you will be able to activate it in case of reinstallation, with your login information for our registered user area, you will be able to download the latest version that is available for your subscription (the version that was release before your Updates and Support subscription expired). However, you will not be able to upgrade to the newer version and you will receive only limited support.

11. How to renew Updates and Support subscription?

To renew your Updates and Support subscription, please login into our registered user area and click on one of the renew links. We provide a 50% renewal discount for registered users. If you are renewing a subscription that is not expired, new subscription will extended your existing subscription for the selected period, if your existing subscription is expired, your new subscription will start from the day of renewal. If you can’t use our registered user area, please contact our Support Service.

Technical Questions

12. How do I protect my settings from reinstalls, upgrades or operating system crashes?
Our products keep all their data in their settings folder. In order to save your settings you can copy these files somewhere else and when you’ll need to restore your settings you must copy these files back to your settings folder.

13. Can I set different location for my settings?
You can use registry key to override settings folder location. Specify directory where settings files are located in the string value “SettingsDir” in the key “HKEY_CURRENT_USER\Software\WebTweakTools\[Product name]” of the system registry, where [Product name] is the name of the product.

14. Why Size/Last modified fields in the list are empty sometimes?
These fields depends on the server. They are empty when the server does not return their values.

Categories: Manual

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